民航国际客运销售实务

2013-12-31

                                                                 作  者:于爱慧主编
                                                                 出版社:中国民航出版社
                                                                 开  本:16开
                                                                 版  本:2012年2月
                                                                 书  号:ISBN 978-7-5128-0049-6
                                                                 定  价:54.00元
内容简介
    为了适应中国和世界民航运输的迅猛发展,以及国际客运销售业务由纸质机票进步到全面电子机票的新阶段,本教材主要参考国际航协(IATA)和世界各航空公司的近期运价和票务规则编写,并将航班信息和国际旅行信息、电子机票等和国际客运销售密切相关的内容体现在教材中。
                                                                 目 录
                                                                 前 言
                                                                 第一章 国际航班信息
                                                                 第一节 航班信息手册
                                                                 第二节 时差的概念及应用
                                                                 第三节 航班最短衔接时间
                                                                 第二章《旅行信息手册》(TIM)的使用
                                                                 第一节 TIM简介
                                                                 第二节 术语
                                                                 第三节 护照
                                                                 第四节 签证
                                                                 第五节 健康检疫证明
                                                                 第六节 税收
                                                                 第七节 海关
                                                                 第八节 货币
                                                                 第九节 其他
                                                                 第三章 国际航空旅客运价基础
                                                                 第一节 国际航空运价的信息来源
                                                                 第二节 国际航空旅客运价的分类
                                                                 第三节 IATA运价区域的划分
                                                                 第四节 旅客航程和运价区间
                                                                 第五节 航程中的客票点
                                                                 第六节 航程方向代码
                                                                 第四章 货币
                                                                 第一节 运价的表示和货币兑换
                                                                 第二节 IROE兑换率表的查阅方法
                                                                 第三节 NUC和当地货币运价换算和进位
                                                                 第五章 里程制运价
                                                                 第一节 直达公布运价
                                                                 第二节 非直达航程运价计算的基本步骤
                                                                 第三节 里程制运价计算的内容
                                                                 第四节 普通运价的中间较高点检查(HIP)
                                                                 第五节 全球范围内的使用限制
                                                                 第六章 普通运价计算和表达
                                                                 第一节 单程普通运价
                                                                 第二节 来回程普通运价
                                                                 第三节 环程普通运价
                                                                 第四节 同一区间内有不同等级的航程运价计算
                                                                 第五节 比例运价
                                                                 第六节 缺口程普通运价
                                                                 第七节 使用普通运价的环球程
                                                                 第七章 税费
                                                                 第一节 税费的基本概念
                                                                 第二节 列入运价的税费
                                                                 第八章 国际客票
                                                                 第一节 客票使用的一般规定
                                                                 第二节 电子客票
                                                                 第三节 电子客票的销售
                                                                 第四节 国际自动出票
                                                                 第九章 非普通运价
                                                                 第一节 特殊运价的使用条件
                                                                 第二节 特殊运价标准条件SC100
                                                                 第三节 承运人销售运价简介及查询
                                                                 第四节 折扣运价的基本内容
                                                                 全书练习题
                                                                 附件一 航空公司价格文件参考资料
                                                                 1.国航散客促销价格
                                                                 2.国航上海——台北促销价格
                                                                 3.深航国际客票销售规定
                                                                 附件二 OAG及PAT资料
                                                                 1.城市、机场全称查代码
                                                                 2.国家代码
                                                                 3.航空公司代码
                                                                 4.航空公司数字代码
                                                                 5.五国州/省代码
                                                                 6.机场/城市代码查全称
                                                                 7.国际时间计算表
                                                                 8.IATA兑换率表
                                                                 9.EMA里程补贴表
                                                                 后 记

附件